Shipping policy

Thank you for shopping at ZYPH. This Shipping Policy explains how we process, ship, and deliver your orders.

1. Order Processing Time

All orders are generally processed within 1–2 business days after payment confirmation.

Orders are not normally processed or shipped on weekends or public holidays. During periods of high order volume, promotions, holidays, or other unforeseen circumstances, processing may take longer. If there is a significant delay, we will make reasonable efforts to notify you by email.

2. Shipping & Delivery Times

Once your order has been shipped, estimated delivery times may vary depending on your location, product availability, fulfillment location, and shipping carrier.

Our estimated delivery times are:

Standard Shipping: 5–11 business days
Express Shipping: 3–7 business days, where available

These are estimated delivery times and are not guaranteed. Delivery may take longer due to customs clearance, weather conditions, public holidays, carrier delays, incorrect address information, or other circumstances outside our reasonable control.

3. Free Shipping

ZYPH currently offers Free Standard Shipping on eligible orders and destinations.

The cost of standard shipping may be incorporated into the product price, allowing customers to see FREE SHIPPING at checkout.

Express shipping, where available, may carry an additional charge. Any applicable express shipping fee will be clearly displayed at checkout before you complete your purchase.

4. International Shipping

ZYPH ships products to selected countries and regions worldwide.

For international orders, the customer may be responsible for any import duties, customs fees, taxes, or other charges imposed by the destination country, unless otherwise stated at checkout or on the product page.

Customs policies vary by country. Customers are responsible for complying with applicable local import requirements.

5. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information, where tracking is available.

Please allow approximately 24–48 hours for tracking information to appear or update after receiving the shipping confirmation.

6. Shipping Address Accuracy

Please carefully review your shipping address before completing your purchase.

ZYPH is not responsible for delays, additional shipping costs, or failed delivery resulting from an incorrect, incomplete, or outdated address provided by the customer.

If you notice an error in your shipping address, please contact us as soon as possible at cardcrazeofficial0@gmail.com. We will make reasonable efforts to update the address before the order is shipped, but changes cannot be guaranteed once an order has entered processing or shipment.

7. Lost or Delayed Packages

If your order has not arrived within the estimated delivery period, please contact us at cardcrazeofficial0@gmail.com with your order number and relevant delivery information.

We will work with our fulfillment and shipping partners to investigate the shipment and, where appropriate, provide a suitable resolution in accordance with our Refund & Return Policy.